Canada & United States
$25 CAD per order. Enter your delivery address at checkout to see the delivery estimate.
TIMING FOR CUSTOM PRINTS
See the shipping plan before event day.
Shipping is $25 CAD per order to Canada or the USA, and $100 CAD to other eligible international destinations. Shipping is added at checkout. Enter your address at checkout to confirm availability.
- 4 business days is the earliest event date
- Rush production for 4–6 business days
- Standard timing from 7 business days
WHERE & HOW
Clear shipping rates for your destination.
International destinations
$100 CAD per order to other eligible international destinations. Check availability for your address at checkout.
Charged once per order
The shipping charge is kept separate from product prices and is added once at checkout.
THE CURRENT ESTIMATES
Check your event date and any rush charge.
- Typical production
- Most orders are prepared in 1–3 business days after payment is complete and usable artwork is received.
- Earliest event date
- Allow at least 4 Toronto business days. Saturday and Sunday events use the preceding Friday’s availability; if Friday is unavailable, that weekend is too.
- Rush production
- Dates with 4–6 business days of lead time add an extra Rush Production charge. Weekend events use the preceding Friday’s lead time and rush classification.
- Standard timing
- Dates with 7 or more business days of lead time use standard production timing. For weekends, count to the preceding Friday.
- Packaging
- Large cutouts and backdrops ship folded.
- Damage deadline
- Report shipping damage within 48 hours of delivery.
- Carrier transit
- The shipping service and delivery estimate are shown at checkout. Carrier estimates are not guaranteed.
INTERNATIONAL DELIVERY
Customs and local charges can affect the final delivery.
International shipments can be reviewed by customs and may be subject to import taxes, duties, brokerage charges, or local fees. Checkout shows any applicable charges collected with your order; charges not collected at checkout can be payable by the recipient. Customs processing is outside the carrier transit estimate.
Enter a complete deliverable address. Address-change requests must be made within the 12-hour order-change window, and changes are not guaranteed after production or carrier handoff. A returned, refused, or undeliverable package can require an additional reshipping charge where permitted by law.
BUILD A SAFER TIMELINE
Leave time for more than transit.
A custom event print still needs to be reviewed after it reaches you.
- 01
Finish the artwork decision
Settle the product, printable file, shape, and size before counting on the current estimate.
- 02
Allow for production and transit
Treat the published numbers as estimates and add room for a fixed event date.
- 03
Inspect before event day
Open the package, review the printed piece, and complete setup before the day it is needed.
WHEN THE PACKAGE ARRIVES
Inspect before discarding the packaging.
- Check the package and printed piece for visible shipping damage immediately.
- Compare the received piece with the product and size on the order.
- Report shipping damage within 48 hours of delivery.
- Photograph the damaged piece, the exterior of the box, and the shipping label.
- Keep the piece and packaging while the issue is being reviewed.
BEFORE YOU RELY ON A DATE
Check the timing before you order.
Timing is estimated
Choose your event date in the cart. Dates 4–6 Toronto business days away require Rush Production; 7 or more use standard timing. Weekend events use the preceding Friday’s lead time.
Shipping depends on destination
Shipping is $25 CAD per order to Canada or the USA, and $100 CAD to other eligible international destinations. Shipping is added at checkout. This is separate from any Rush Production fee.
Issues need verification
Report shipping damage within 48 hours with photos of the item, exterior box, and shipping label.
CONTINUE PLANNING
Prepare the order and the arrival.
PLAN BEFORE UPLOAD
Choose the product and leave room in the timeline.
Review the artwork and size early enough to allow for production, transit, inspection, and setup.